Dear Hall Bicycle Community,
After much deliberation we have decided that it is in the best interests of both our staff, as well as our community as a whole to cease normal day to day operations for the immediate future. Effective immediately, both our showroom and service department will be closed to all walk-in customers and the store will not be staffed during set hours.
We had hoped that taking ample measures to ensure safety of both customers and team would allow us to continue to operate in a semi-normal capacity. Unfortunately, we truly believe that as this situation continues to deteriorate, the most socially responsible act is to close our physical doors. We will continue to offer sales and service in a limited manner, but customer access to the store will not be allowed. This is a very difficult decision and has not been made lightly. We will be reevaluating this decision on a week by week basis.
To fully adhere to social distancing recommendations, the store will not be staffed during set hours. Because of this, we ask all questions be directed via email as we will be able to respond in a more timely fashion remotely. All sales related questions should be directed to our Retail Manager, Austin Vosdingh at email@example.com and all service related questions should be directed to our Service Manager, Joe Diaz at firstname.lastname@example.org. For questions via phone, please leave a message and we will return your call as soon as possible.
Support us online! We will primarily be offering online sales with options for both curbside pickup and delivery to the Cedar Rapids Metro Area (restrictions apply). As always, you can also support us by purchasing items directly from Trek as well. Additionally, please feel free to send sales inquiries to email@example.com and we will do our best to not only respond in a timely manner, but do what ever we can to help while still operating in a safe and responsible manner. For orders placed online for pickup we will reach out to schedule a time for pickup. We will also reach out to set up a time for delivery if delivery is requested.
Service will be by appointment only, and will be offered on a limited basis only. Please send an email to firstname.lastname@example.org to make an appointment, and we will do our best to assist you. We will also be offering free pick up and delivery service to the Cedar Rapids metro area (restrictions apply). If you have a bike at our shop that needs to be picked up, please email or call and we will setup a time for either curbside pickup or delivery.
During these trying times please be assured and we continue to do everything in our power to support our employees. This pandemic is already and will continue to be a massive economic hardship for this country. We hope that those in a position to help, continue to lend a hand to those who may be in need.
Thank you for your continued support of Hall Bicycle Company. As a community, we will get through this.
Yours in cycling - Kyle Moscrip, Owner
Hall Bicycle - A Cedar Rapids Tradition
Since 1898, Hall Bicycle has been providing Cedar Rapids, Iowa with bicycles, cycling equipment, rentals, information and friendly expertise. We are proud to have been family owned and operated for 120 years, and are one of the oldest continually running cycling institutions in the United States. Named one of America's Best Bike Shops for five consecutive years, we believe in a low pressure, honest, and friendly sales approach and would love to help you along your cycling journey! #TeamHallBicycle